I can't log into my Income Tax School Account You will login to your ITS account using the login credentials created at checkout. Please note that your username is your email address. If you have forgotten your password, you can request a reset at anytime on the LOGIN page. Related articles How do I access my account? I'm having issues with my Dashboard Where is my book shipment for my Income Tax School order? What happens when I complete my Income Tax School course? When can I start my Income Tax School course?